Name of The Company: Southwest Airlines
Name of the Post: Sr Technology Analyst
Qualification Need: Graduation
Location: Tallahassee, USA
What’s the Salary: $20-$30/Hour
Job Description:
The People Of Southwest Airlines Have Come Together To Fulfill Our Purpose Of Connecting People To What Matters In Their Lives Through Friendly, Reliable And Affordable Air Travel. This Sr. The Technology Analyst Invests In The Future Of Southwest's People As They Support Southwest's Service Desk Team. This Role Will Work With Teams And Leaders Across The Company To Analyze Service Desk Metrics, Identify Trends And Determine What Information And Self-Help Features Can Be Implemented To Provide Effective And Thorough Support To Southwest Employees. This Analyst Will Meet Regularly With Department Heads To Present Findings And Provide Insight On What Can Be Done To Reduce Outreach And Ensure Employee Support. The Sr Technology Analyst Is Passionate About Telling Data Stories And Connecting With People In The South West. They Will Have The Opportunity To Learn And Develop Their Skills Every Day And Drive The Future Of Southwest Airlines.
More Information:
This Role Is Offered As A Remote Workplace Position That May Require Travel To Training, Meetings, Conferences, Etc. Apart From Mandatory Visits, The Majority Of Your Work Time May Be Spent At A Remote Location, Off Our Company Premises. Please Note That Although This Is A Remote Position, There Is A Limited Group Of States Or Locations That Are Not Eligible For Employees To Perform Their Work On A Regular Basis.
US Citizenship Or Current US Work Permit. And No Sponsorship Is Available To Enable Current Or Future Employment. Southwest Airlines Is An Equal Opportunity Employer. We Continue To Seek Opportunities To Reflect The Communities We Serve And Welcome Applicants With Diverse Mindsets, Backgrounds And Experiences.
Summary Of Work
Conduct Needs Analysis To Develop Quality Solutions. Ensure Solutions Meet Established Requirements And Meet Departmental Standards. Manage Activities To Ensure Solutions Are Delivered On Time And On Budget. Serves As A Resource To Ensure Effective Communication With Customers Or Key Stakeholders.
Responsibilities
- Apply Knowledge And Skills In Analysis, Business Processes, Equipment, Domain, Project Methodology, Requirements Definitions And Testing To Solve Various Problems
- Collaborate With Other Members Of The Technology Team To Provide Advice Or Solutions In Their Area Of Expertise
- Identifying The Strengths And Weaknesses Of Alternative Solutions, Conclusions Or Approaches To Problems And Looking For And Exploiting Opportunities To Do More Or Do Things Better.
- Estimate The Effort And Value Of The Solution
- Apply Business Solutions With A Broad Level Of Technology Platform/Architecture Knowledge
- Validate Information And Review Corrections And Check The Accuracy Of Own Work Using Dependency Identification Technology Workflows
- Establish Or Follow Priority Processes For Managing Work And Complete Work With A Sense Of Urgency
- Regularly And Consistently Express Ideas, Business Or Technical Requirements In Clear And Concise Writing With An Appropriate Level Of Summary And Synthesis
- Monitor Risks, Issues And Program Scope And Ensure Appropriate Levels Of Priority, Visibility And Escalation
