Apple Customer Service Remote Jobs - JJ
Job Responsibilities: Message Apple Program Manager, AppleCare
Salary: $30-40/Hour
Company: Apple
Location: Geogia, USA
Educational Requirements: Bachelor Degree
Full Job Description:
The Advisor Tools Team is seeking out a Program Owner to assist pressure approach and improvement of equipment helping AppleCare Advisors and Contact Center techniques as Apple enters new product classes with new demanding situations for Advisor-primarily based totally Support. Apple Customer Service Remote Jobs
We are a fast paced crew with competitive goals! Join us on this precise possibility to paintings on strategic applications to assist the AppleCare employer acquire its enterprise goals. We are a collaborative crew with extremely good skills and bold pressure! Apple Customer Service Remote Jobs
Key Qualifications
- 3+ years of undertaking control enjoy main applications of all sizes, along with large, cross-useful touch middle or guide projects (ideally with an emphasis on Contact Center Advisor equipment)
- Excellent interpersonal, presentation, and management skills
- Ability to increase and foster relationships throughout multi-useful teams
- Strong analytical, organizational, and documentation skills, Apple Customer Service Remote Jobs
- Proficient expertise of machine improvement lifecycles
- Experience in stay customer service for complicated troubles is a plus
- Knowledge and enjoy with Six Sigma, PMI or different undertaking control certifications a plus
Description
- Conceive, analyze, increase, and take care of manner development and revolutionary software projects for Apple's guide enterprise.
- Analyze present day country equipment and tactics running towards strategic alternate to enhance the touch middle and assist acquire their enterprise targets.
- Gather and write enterprise necessities files and Clarity Ideas is a crucial a part of this role.
- Lead projects of diverse sizes from evaluation via implementation (from crew unique to worldwide in nature). Apple Customer Service Remote Jobs
- Represent the Advisor Platforms Team and the Support Programs employer as an entire to cross-useful agencies, third events consisting of vendors, and from time to time to customers, to make certain that Apple's provider and guide targets are understood.
- Coordinate efforts and make certain that inner agencies are cautioned of latest software tendencies in different Apple areas.
- Ensure tasks are added on time, inside finances and are steady inside the large context of the software/undertaking.
- Ensure a smooth, powerful software advent and implementation via way of means of coordinating guide requirement efforts with cross-useful partners.
- Ensure initiative alignment with enterprise vision, approach and deployment.
- Act independently and as a pinnacle stage contributor in riding undertaking course and regularly as a crew chief on state-of-the-art tasks.
- Maintain strict secrecy on private tasks.
- Travel is needed as that is a worldwide role.
Education & Experience
Computer Science or Engineering diploma or equal paintings enjoy on this field, Apple Customer Service Remote Jobs
