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Biogen Customer Service Jobs (Remote) ::: USA @Janhitjobs ( Lead of Patient Access Program Analytics )
Hiring Organization: Manpowergroup
Post Name: Lead of Patient Access Program Analytics
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 - 25/Hour
Location: Juneau , USA
Full Jobs Descriptions:
Job Description
What You’ll Do :
Program Support:
• Collaborate with the Patient Access team to ensure effective implementation and ongoing support of copay assistance, free drug, and reimbursement programs.
• Provide program and financial trend guidance to assist in the development and maintenance of program guidelines, standard operating procedures (SOPs), and documentation.
• Conduct regular audits and reviews to ensure compliance with program requirements and industry regulations.
Data Analysis and Reporting:
• In partnership with our existing insights and analytics team, collect, analyze, and interpret program data to identify trends, opportunities, and areas for improvement, including copay program claims, free drug enrollments across payer channels, and prior authorization outcomes
• Generate reports and presentations to communicate findings, program performance metrics, and actionable recommendations to stakeholders.
• Develop dashboards and data visualizations to provide real-time insights on program utilization, patient enrollment, and financial impact.
• Lead QBR reviews across copay assistance, free drug and reimbursement programs
Cross-Functional Collaboration:
• Collaborate with internal teams, including Market Access, Sales, Marketing, and Finance, to align program objectives and ensure seamless integration with overall business strategies.
• Work closely with Patient Support Specialists to resolve patient inquiries, address program-related challenges, and provide timely solutions.
Process Optimization:
• Continuously evaluate and enhance program processes to improve operational efficiency, increase patient enrollment, and streamline reimbursement procedures.
• Identify and implement process improvements, automation solutions, and technological tools to optimize program administration.
Compliance and Regulatory Adherence:
• Stay updated on relevant regulations, industry guidelines, and best practices related to copay assistance, free drug, and reimbursement programs.
• Ensure program compliance with applicable laws, regulations, and company policies.
Biogen Customer Service Jobs (Remote) ::: USA @Janhitjobs ( Lead of Patient Access Program Analytics )
Who You Are :
You thrive in a collaborative environment and can effectively communicate complex information to both technical and non-technical stakeholders. You are adaptable and can quickly grasp new concepts, disease states, and program requirements.
Qualifications:
• Bachelor's degree in a related field (e.g., healthcare administration, public health, business analytics, or a similar discipline).
• Prior experience in a pharmaceutical, biotech, or healthcare setting, with exposure to patient access programs, reimbursement, or market access preferred.
• Strong analytical skills with proficiency in data analysis, interpretation, and reporting. Proficiency in Excel and data visualization tools (e.g., Tableau, Power BI) is desirable.
• Knowledge of healthcare compliance regulations, such as HIPAA and PDMA, is an advantage.
• Familiarity with patient assistance programs, copay cards, reimbursement support, and specialty pharmacy operations is a plus.
Biogen Customer Service Jobs (Remote) ::: USA @Janhitjobs ( Lead of Patient Access Program Analytics )
